Prospect CRM

Prospect eCommerce

Great! But how can I use B2B eCommerce in my business

By Victoria Dyke on Mon 22 July 2013 in Web & eCommerce

While many still associate eCommerce as a business to consumer tactic, its adoption is growing rapidly in the B2B world with industry giants investing in this area.

Is your Exchequer System helping you to win online sales?

By Andrew Ardron on Sun 21 July 2013 in Web & eCommerce

There are 2.7 billion people online; that’s almost 40% of the world’s population. With broadband costs continuing to fall, Europe has the highest penetration of high speed internet. And in Europe, mobile internet use is set to overtake fixed internet access by 2014.

Customer ecommerce Case Study: Cycling Sports Group

By Victoria Dyke on Tue 16 July 2013 in Web & eCommerce

“20% (£500k pcm) of our orders now come from the website and we are winning new customers based on the new service the site offers our customers”
Neil Merry, Managing Director of CSG (Cycling Sports Group) UK

 

The Number 1 thing to change on your B2B eCommerce site

By Jessica Heald on Tue 09 July 2013 in Web & eCommerce

B2B eCommerce is set to reach £373 billion by the end of this year according to Forrester Research, which in turn brings higher customer demands.

Increase summer sales online

By Jessica Heald on Tue 09 July 2013 in Sales

With the weather set to stay in the high twenties all week I am sure most of us will be reaching for the sun cream to cherish the sunshine over the next few days. However, for those of us trading online the good weather often brings some anxiety as the hot summer season tends to cool off our online sales. 

Making your eCommerce site a success

By Stuart McLaren on Tue 12 March 2013 in Web & eCommerce

This final blog of the series will show you how you can really start to build a solid plan to make your eCommerce site a success. 

Top 10 questions to ask yourself before moving online

By Victoria Dyke on Mon 11 February 2013 in Web & eCommerce

In January we made our 2013 predictions for eCommerce (take another look here if you haven’t seen them). So…if you are currently enjoying success as a business owner in the tangible world, how can you begin to reap the benefits that moving your business online can bring?

B2B Telesales: Creating an OUTSTANDING customer EXPERIENCE

By Andrew Ardron on Thu 01 November 2012 in CRM

There’s no doubt about it, customers are demanding… and every year they expect more – better prices, a better level of service, faster delivery … you name it they want it. But why? And how do you get ahead of their expectations? How do you increase the service while also improving your profit margins?

B2B Telesales: Top Ten Costly Mistakes

By Andrew Ardron on Thu 18 October 2012 in CRM

In the current climate, all teams need to focus on costs and efficiency – but none more so than telesales teams. So, what are the classic mistakes and unnecessary costs in telesales departments and telesales systems?

How to avoid unsubscribes without falling foul of the law

By Stuart McLaren on Thu 23 August 2012 in Email Marketing

Some top tips on how to steer clear of unsubscribes...

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