Terms & Conditions


Please select from the list below. If you require additional information please call 01494 486301 8.30AM to 5.00PM Monday to Friday, or view the full list of ways to contact us.

All files are in PDF format.

Terms of Service for Prospect 365 Subscriptions

Prospect 365 Terms of Service
Prospect 365 Installation and Integration Requirements
Prospect 365 Security page 

Terms and Conditions for supply of development, support, software and consultancy

Project Delivery Stages and Payment Terms Overview
Client Terms Summary
Client Full Terms and Conditions
Monthly Contracts and Hosted Solutions Terms Addendum
CRM Software Licence
CRM V6 Installation Requirements

Setting up a Direct Debit Mandate

Direct Debit Online Application for 365 Customers
Direct Debit Online Application for Version 6 Customers
Direct Debit Instruction paper form (for use when multiple signatures are required to setup a DDI)


ProspectSoft Limited. Registration no: 2867271. Registered Office: Dovetail House, Wycombe Road, Stokenchurch, HP14 3RQ, England. Location of registration: England & Wales.

General Notices

This website may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this website may contain technical inaccuracies or typographical errors.

Information may be changed or updated without notice. ProspectSoft may also make improvements and/or changes in the products and/or the programs described in this information at any time without notice.

ProspectSoft assumes no responsibility regarding the accuracy of the information that is provided by ProspectSoft and use of such information is at the recipient's own risk. ProspectSoft provides no assurances that any reported problems may be resolved with the use of any information that ProspectSoft provides. By furnishing information, ProspectSoft does not grant any licenses to any copyrights, patents or any other intellectual property rights.

Information ProspectSoft publishes on the World Wide Web may contain references or cross references to ProspectSoft products, programs and services that are not announced or available in your country. Such references do not imply that ProspectSoft intends to announce such products, programs or services in your country. Consult your local ProspectSoft business contact for information regarding the products, programs and services which may be available to you.

ProspectSoft's obligations with respect to its products and services are governed solely by the agreements under which they are provided. If you obtain a product or service from ProspectSoft off this web site that is provided without an agreement, that product or service is provided "AS-IS" with no warranties whatsoever, express or implied, and your use of that product or service is at your own risk.

ProspectSoft VAT number: 603 844354
Company registration number: 2867271

Registered address:

ProspectSoft Ltd
Dovetail House
Wycombe Road
HP14 3RQ



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Visitor Privacy

Simply visiting our website you automatically tell us certain information. This includes information such as your IP address, when you visited, your computer's operating system, and the type of web browser that you are using. Our website automatically records this basic information about you.
Like many other websites, this website uses cookies. A cookie is a small text file stored on your web browser that contains a string of information used to improve your website experience. All cookies used by this website are first party, and no personally identifiable information is ever collected. Data is used to anonymously and in aggregate report on whether our website visitors find the information they are looking for, and to make better decisions about the content this website contains.
This website may use Google's "remarketing" service. This "remarketing" or "retargeting" data may be used to show you advertisements elsewhere on the Internet about products and services you might like, based on your prior visits to this website. This website does not collect the information or control the content of the advertisements that you will see.

You may be able to opt out of such "remarketing" or "retargeting" cookies used by Google to generate interest-based advertising by following the instructions on the Google advertising opt-out page. Your use of this website without opting out means that you understand and agree to data collection to provide you with interest-based advertising using Google's remarketing ads.

If you are using one of the common Internet web browsers, you can set up your browser to either let you know when you receive a cookie or to deny cookie access to your computer. Some cookies are required for certain parts of this website to work properly, for example all pages that require a login. Denying cookie access will mean you will have to log in again each time you want to view a new page.

We may also collect any data that you provide us by posting it at our website or by e-mail. You can always choose not to provide us with information. This information is never shared with or sold to third parties.

Please see ProspectSoft Privacy Policy for full details

User Names and Passwords

Your access to parts of our website may be protected by a user name and a password. Do not give or lend your access details to anyone. If you enter a section of our website that requires a password, log out when you leave.


This website uses email autoresponder services. You can always opt-out using the opt-out link at the bottom of each email. If you have difficulties opting out, you may contact us by sending an e-mail to info@prospectsoft.com, or sending us mail to the address listed above.