Prospect CRM

Prospect eCommerce

What to Watch – Top 4 eCommerce predictions for 2014

By Francesca Firth on Tue 21 January 2014 in Web & eCommerce

2013 saw a record number of online sales in December and highlighted the beginning of a few new trends for us to watch out for in 2014. 

5 biggest mistakes made by companies in 2013

By Francesca Firth on Fri 10 January 2014 in Topical

Over recent years we have seen a lot of prominent high street stores closing their doors. 

ProspectSoft awarded Microsoft Hosting Partnership!

By Victoria Dyke on Wed 08 January 2014 in CRM

ProspectSoft have been a solution provider for Small Business, specialising in server and cloud based CRM, eCommerce, eMail Marketing and Mobile solutions and have recently been recognised by Microsoft for their software excellence and ability to certify products on Windows platforms.

Does your CRM still meet your business needs?

By Hanna Woodward on Thu 19 December 2013 in CRM

Evolution, the change in characteristics of a population through a historical process. 

It’s a valid email address so why did it bounce?

By Fiona Ness on Wed 18 December 2013 in Email Marketing

I’ve heard this question a lot, not just from customers but at conferences and seminars. 

9 Reasons Why I Recently Deleted Emails

By Fiona Ness on Tue 17 December 2013 in Email Marketing

I get an average of 60 emails a day, and that’s just to one inbox. Most of them go unread or get deleted. So in aid of this post I made a conscious effort to look at my emails and work out exactly what it was that made me pass them by or worse hit delete.

Who runs the world? Google, well the online world…

By Fiona Ness on Fri 13 December 2013 in Web & eCommerce

Obviously not just Google determine whether your site is good or bad, but they’re the key player. 

Could you increase spend and reduce abandoned web baskets?

By Fiona Ness on Thu 12 December 2013 in Web & eCommerce

You’ve moved your business online, your site looks great and all your products have cool images but your site just isn’t taking as many orders as you thought it would, or you were hoping for bigger orders. Sound familiar?

Big Data or Good Data, what should you be thinking about?

By Fiona Ness on Mon 09 December 2013 in CRM

Over the last couple of years the term ‘Big Data’ has become a hot topic. What isn’t clear is, is this all just hype or are we on the brink of something fantastic? Well if I’m honest I don’t know.

Have you taken your CRM system to the next step?

By Fiona Ness on Mon 02 December 2013 in CRM

It’s that time of year again when your inbox is probably filling up with emails asking you whether you’re ready for 2014, or telling you to be ahead of the game next year. The problem is they’re vague and don’t really give you much focus (in my opinion). 

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