Prospect CRM

Prospect eCommerce

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Morco Products

Summary

Morco Products have significantly benefited from Prospect CRM. With immediate response times from the Customer Success and Support team, they always have someone on-hand to help.

We've already recommended Prospect CRM to one of our customers, and I wouldn't hesitate to recommend them again to others.

Samantha Hart, Aftersales Assistant Manager

Key Benefits

Centralised, Consildated Database

Everything is stored in one central location instead of working off multiple databases and spreadsheets.

No Re-Keying of Orders

Prospect CRM’s integration to Cin7 Core eliminates the re-keying of orders, significantly reducing human errors.

More Time for Focus

Focus on more important tasks that generate profit rather than admin work.

Pre-Prospect Problems

Before introducing Prospect CRM, Morco Products were working off multiple databases for different purposes. This caused huge inefficiency problems, and it was beginning to show that current practices were becoming obsolete. They were repeatedly inputting the same information time and time again, and this was proving tedious and ineffective.

The Solution

Introducing Prospect CRM has made the business much more efficient than it was before. The CRM itself is very user friendly – the functionality and range of search options means they can find things quickly and easily. Reports are easily created so people can access any information they need at any time – information is now at their fingertips.

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