Customer Segmentation Model (RFM)Target the right customers at the right time
Problem TrackingTurn every problem into an amazing customer experience
IntegrationsIntegrate your Prospect CRM Free Trial to your Inventory/Accounting system
Quoting SoftwareOptimise your Quote-to-Order Workflow
Landing Pages BuilderDesign and publish landing pages to enhance your digital marketing strategy
Cross-sell & Upsell MatrixStrategically upsell and cross-sell with Prospect’s Magic Matrix
Faster Order TakingTake more orders in less time - without duplicating data entry
The Growth EngineMaximise sales growth with the CRM Growth Engine
Missing Order AlertsIdentify at-risk customers before you lose them for good
Opportunity TrackingTrack sales performance with ease
End-to-End ReportingTrack performance by customer, product or salesperson
Stock-Aware CRMWhat is it, why you need it & how it will grow your product business
Web Enquiry FormsStreamline your lead generation with Web Enquiry Forms directly from your website
B2B Portals & Web ShopsOur trade portals offer integrated account details online
Get Orders 24/7Extend your business hours so customers can do business with you at any time
Content ManagementQuickly & easily make changes to your website as and when you need to
Sales Growth Strategies in B2B Sector ReportDownload the latest report for analysis and insights into the sales processes, strategies and opportunities within UK B2B SME firms
The Growth Playbook ScorecardAnalyse your growth performance to take control & drive your B2B sales success
CRM Comparison GuideCompare built-in features, weigh up star ratings & hear from real customers
"What is Stock-Aware CRM?" eBookDiscover how you can increase sales by 25% without a single new customer with a Stock-Aware CRM!
Engineering EquipmentCRM built for Engineering Suppliers
Healthcare & BeautyCRM built for the Healthcare & Beauty Industry
Suppliers to ConstructionCRM built for the Construction Industry
Food & BeverageCRM built for the Food & Beverage Industry
Lab & Medical EquipmentCRM built for the Lab & Medical Equipment Industry
Clothing & AccessoriesCRM built for Clothing & Accessory Suppliers
Evac+Chair are recognised as a leading manufacturer of evacutation chairs & equipment, and has been manufacturing since 1985. They're now experiencing a continual expansion nationally & internationally through its worldwide distribution network.
Prospect CRM has improved business efficiency with real-time updates that give Evac + Chair valuable customer intelligence and increased return on investment, all while understanding real businesses and their needs. With expertise and knowledge, the solution is built on tools that are right for you, not someone else.
Our service revenue has doubled since implementing Prospect CRM and we have since expanded into eMarketing and eCommerce with their solutions.
Mark Roberts, Sales & Marketing Director
Centralised View
Better customer and business management in one single view.
Improved Efficiency & Profitability
Less time on admin means time spent on selling more!
Access for Sales Reps
Increases sales by providing Sales Reps with access to valuable customer information on the go.
All business and customer information was spread across multiple spreadsheets, Pegasus Opera, and Microsoft Outlook. Having no central store for this key information meant Evac + Chair were running very inefficient processes. In fact, they were running several different processes in multiple spreadsheets. They needed to bring these processes and information together into a single view so they could communicate effectively and offer a better service to customers and, in turn, increase sales revenue.
Evac + Chair initially looked at Prospect CRM because of the solid integration offered to Pegasus Opera. This is where they were storing the majority of their data. The integration meant they could bring all business and customer information into one central place and provide their Sales team access in the office, at home, or on the road; ultimately improving the efficiency of processes and effectiveness of the Sales team. They now use QuickBooks Online for their accounting which Prospect CRM integrates with directly.
