Prospect CRM

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Vantage House

Summary

Prospect CRM’s intuitive software and attentive staff has ensured that Vantage House get the very most from the solutions with quality service and support that is easily accessible.

Prospect CRM is outstanding – it's very intuitive and we wouldn't hesitate to recommend it to other businesses.

Malcolm Avison, Managing Director

Key Benefits

General Efficiency

Vantage House have seen huge efficiency gains since implementing the system. Processing orders that used to take 15 minutes now take just a couple of minutes.

Integration to Exchequer

Prospect CRM’s integration to leading accounting solutions ensures it adapts to unique processes, so it can become a central part of business operations.

Accuracy

Prospect CRM mitigates any manual error, meaning rekeying can become a thing of the past.

Pre-Prospect Problems

Before they started using Prospect CRM, Vantage House were experiencing many issues surrounding inefficiency. Their existing processes were time consuming, complex and ineffective, and this was starting to negatively impact them on a daily basis. They hadn't yet found any solution that suited their business needs, and they even resorted to writing their own solution to compensate.

The Solution

Initially, Vantage House implemented Prospect CRM, and then later Prospect eCommerce to complete the package. The integration was, and still is, the driving factor to adopting the system. They use Exchequer for their accounts, and having orders processed straight through from Prospect CRM into Exchequer was a very attractive feature, and suits how their business operates. Implementing Prospect CRM was seamless – it was quick to adopt and use straight away.

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