Prospect CRM

Prospect eCommerce

4 articles tagged with "Telesales".

5 reasons not to hire more telesales staff

By Victoria Dyke on Fri 31 October 2014 in Sales

It is no secret that telesales is an expensive exercise. Recruiting, managing and employing people is time consuming and costly – there is no getting away from it.

 

Have you taken your CRM system to the next step?

By Fiona Ness on Mon 02 December 2013 in CRM

It’s that time of year again when your inbox is probably filling up with emails asking you whether you’re ready for 2014, or telling you to be ahead of the game next year. The problem is they’re vague and don’t really give you much focus (in my opinion). 

B2B Telesales: Creating an OUTSTANDING customer EXPERIENCE

By Andrew Ardron on Thu 01 November 2012 in CRM

There’s no doubt about it, customers are demanding… and every year they expect more – better prices, a better level of service, faster delivery … you name it they want it. But why? And how do you get ahead of their expectations? How do you increase the service while also improving your profit margins?

B2B Telesales: Top Ten Costly Mistakes

By Andrew Ardron on Thu 18 October 2012 in CRM

In the current climate, all teams need to focus on costs and efficiency – but none more so than telesales teams. So, what are the classic mistakes and unnecessary costs in telesales departments and telesales systems?

Recent Posts

By Imogen Lloyd on Wed 23 August 2023
By Imogen Lloyd on Fri 28 July 2023
By Olivia Smith on Wed 12 July 2023
By Eleanor Akester on Fri 07 July 2023