By Imogen Lloyd on Tue 22 November 2022
in
Blog
Good or bad, all customer feedback can have a positive effect on your operations. If you’re a small business facing stagnant growth, perhaps it’s your approach to obtaining customer feedback that’s going amiss. Using these feedback retrieval techniques, you can start to strategise your sales and services efforts and increase your profit margin.
By ProspectSoft on Mon 21 November 2022
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CRM
Want to save money and use a more fitting CRM for your type of business, that has tighter integration to your Unleashed system – all without disrupting business as usual activities?
By Imogen Lloyd on Mon 17 October 2022
in
Blog
With business costs at an all-time high, cutting your expenses has never been so important. Learn how you can use CRM to optimise your efficiency; reducing expenditure while continuing to maximise growth as a small business.
By Imogen Lloyd on Mon 10 October 2022
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Blog
Being able to identify where to invest in your company is key to business growth. While you may already be investing in pre-sale customer service, have you considered offering support for customer success?
By Olivia Smith on Tue 27 September 2022
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Blog
Thinking about selling B2B, a mixture of B2B and D2C, or looking to grow B2B sales through wholesale and distribution channels? Learn how you can stay ahead of current trends in the B2B space and get actionable advice on how unlock your B2B potential.
By Imogen Lloyd on Wed 21 September 2022
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Sales
Adapting to the digital sphere of business can be overwhelming for even the most experienced sales teams. However, converting to virtual sales can offer your team a diverse assortment of fresh possibilities and opportunities. Whether you’re struggling to virtually build customer relationships or competing to retain the attention of your prospects, following these tips will increase the productivity of your sales process.
By Olivia Mascarenhas on Tue 23 August 2022
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CRM
CRM systems are typically aimed at strengthening processes within Sales and Marketing teams. But a great CRM system shouldn’t operate as a silo – it should be a tool that all key functions of the business can use to excel in their role.
By Jessica Nash on Thu 18 August 2022
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CRM
Totally mystified about the Magic Matrix? Let us introduce the concept and why it’s the ultimate upsell and cross-selling tool for B2B wholesalers, distributors and manufacturers.
By Lucy Crossland on Tue 09 August 2022
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SaaS
No matter what type of products you sell, when you implement a new system in the business, it needs to pay off. Actually calculating ROI is one thing, but investment in new software shouldn’t just be about money.
By Eleanor Akester on Tue 26 July 2022
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SaaS
Whether you’re just in the early stages of your software search, or are already in the middle of trialling different solutions, follow these top tips to make the most out of your free trial while it lasts!