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234 articles tagged with "".

4 things you’d never expect to buy online

By Fiona Ness on Thu 28 August 2014 in Web & eCommerce

Selling online is so common that you would expect everyone to be doing it, whether it’s personal selling on eBay or running business sales online.

3 ways to identify which of your products will sell online

By Victoria Dyke on Thu 28 August 2014 in Web & eCommerce

It is currently reported that 93% of B2B customers conduct their research on the internet and 88% of which would actually prefer to buy online.

4 types of data every sales rep should have access to

By Victoria Dyke on Mon 18 August 2014 in CRM

24% of small businesses admit they do not have enough customer information to hand during a sale.

8 pieces of information you should be able to find (in 60 seconds or less)

By Fiona Ness on Mon 18 August 2014 in CRM

24% of businesses admit that their sales teams do not have the right information to hand during a sale. Not only can this make you seem unprofessional but it’s frustrating for both you and your customers.

Why are you still re-keying orders?

By Victoria Dyke on Mon 04 August 2014 in CRM

Shockingly 1 in 5 SMEs will admit forgetting to invoice for goods and services – and the majority will put this down to the amount of admin involved when processing an order.

Why M&S website sales fell 8.1%

By Fiona Ness on Tue 22 July 2014 in Topical

Earlier this year Marks and Spencer launched their new website. Whilst this should be a good thing, and whilst M&S are convinced everything has gone to plan, some are referring to the new site as a nightmare. An opinion reflected by the 8.1% fall in online sales.

3 ways to get your reps selling more

By Victoria Dyke on Tue 22 July 2014 in CRM

As I began to research the ‘struggles of a sales rep’, a few typical problems quickly became clear.

3 signs you have outgrown your current business processes

By Victoria Dyke on Tue 08 July 2014 in CRM

When does the cost of maintaining systems and processes become so unbearable that you cannot afford to not review and update them? 

4 simple steps to generate more leads from your website

By Francesca Firth on Wed 04 June 2014 in Web & eCommerce

98% of all companies have a website but only 5% of website visitors will ever actually contact you. 

A beginner’s guide to web analytics: 5 metrics to measure

By Francesca Firth on Wed 04 June 2014 in Web Analytics

Don't know what you should be measuring? Take a look at our Web Analytics top tips...

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