By Victoria Dyke on Thu 02 October 2014 in Web & eCommerce
B2B selling is very different to B2C. Which is why I am so often surprised at companies trying to make B2C online selling ideas work for their B2B customers.
RFM SegmentationTarget the right customers at the right time
Problem TrackingTurn every problem into an amazing customer experience
IntegrationsIntegrate your Prospect CRM Free Trial to your Inventory/Accounting system
Better QuotesOptimise your Quote-to-Order Workflow
Grow Faster with Shared GoalsAccurately set goals & targets against revenue and orders
Magic Matrix AnalysisStrategically upsell and cross-sell with Prospect’s Magic Matrix
Faster Order TakingTake more orders in less time - without duplicating data entry
Track InventoryKnow what stock is available today & in the future
Missing Order AlertsIdentify at-risk customers before you lose them for good
Opportunity TrackingTrack sales performance with ease
End-to-End ReportingTrack performance by customer, product or salesperson
Stock-Aware CRMWhat is it, why you need it & how it will grow your product business
B2B Portals & Web ShopsOur trade portals offer integrated account details online
Get Orders 24/7Extend your business hours so customers can do business with you at any time
Content ManagementQuickly & easily make changes to your website as and when you need to
By Victoria Dyke on Thu 02 October 2014 in Web & eCommerce
B2B selling is very different to B2C. Which is why I am so often surprised at companies trying to make B2C online selling ideas work for their B2B customers.
By Victoria Dyke on Mon 21 October 2013 in Web & eCommerce
Typically, B2B eCommerce has focused on existing customers (our primary audience) who make repeat purchases on a regular basis.
By Andrew Ardron on Thu 01 November 2012 in CRM
There’s no doubt about it, customers are demanding… and every year they expect more – better prices, a better level of service, faster delivery … you name it they want it. But why? And how do you get ahead of their expectations? How do you increase the service while also improving your profit margins?