Introducing Prospect CRM has made our business much more efficient than it was before. The CRM itself is very user friendly – the functionality and range of search options is great, meaning we can find things quickly and easily. Reports are easily created so people can access any information they need at any time – it's great because information is now at our fingertips.
Morco Products' Success Story
Morco are suppliers of gas heating & hot water equipment to UK Caravan holiday home & Residential industries.
Summary
Morco Products have significantly benefited from Prospect CRM. With immediate response times from the Customer Success and Support team, they always have someone on-hand to help.
What our customers say
Key Benefits
Centralised, consolidated database
Everything is stored in one central location instead of working off multiple databases and spreadsheets.
No re-keying of orders
Prospect CRM's integration to Cin7 eliminates the re-keying of orders, significantly reducing the amount of human errors.
More time to focus
Focus on more important tasks that generate profit rather than admin work.
Pre-Prospect Problems
Before introducing Prospect CRM, we were working off multiple databases for different purposes. This caused huge inefficiency problems, and it was beginning to show that our current practices were becoming obsolete. We were repeatedly inputting the same information time and time again, and this was proving tedious and ineffective for us at Morco Products.
The Solution
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