Evolution Packaging Product's Success Story

Thanks to apps like Prospect CRM, Unleashed and Xero, Evolution Packaging Products haven't got lost in data, the growing number of customers, or the conversations that go on. Plus, it's enabled them to grow pain free. Over the last year Evolution Packaging Products have grown over 20% and this year are expecting to replicate this.

James Turton, Operations Director

"When we were looking at other CRM vendors, we couldn't find a CRM that monitored stock as well as Prospect CRM does. Its integration with Unleashed and Xero – two other replacement best-of-breed systems for inventory management and accounts – is second to none."

"Right from the outset, Prospect CRM made an instant difference in the business. One of Prospect CRM's best features is its quoting functionality – this side of Prospect CRM is much more efficient than anything else we've been able to find. When customers call up asking for the order they placed last week, we can easily pull up their order history, amend any quantities, and upsell any relevant items."

"Prospect CRM's reporting capabilities is where the system really comes into its own. When you're dealing with thousands of customers, it's extremely difficult to keep track of who's still buying regularly and who's slipping away. But with Prospect CRM's built-in RFM analysis, we know what's happening with our entire customer base – if they're buying less with us, buying more, or stopped buying altogether. The Sales Reps Leaderboard shows me how many quotes have been signed off and their associated order values, so I get a full picture of not just what's happening with our customers, but with the Sales team too."

"Having Prospect CRM and Unleashed integrated has allowed us to run our small, family business efficietly and enables us to compete with the big players, meaning we can concentrate on growing our business."