Evac+Chair's Success Story
Evac+Chair are recognised as a leading manufacturer of evacuation chairs & equipment, and has been manufacturing since 1985. They're now experiencing a continual expansion nationally & internationally through its worldwide distribution network.
Summary
Prospect CRM has improved business efficiency with real-time updates that give Evac + Chair valuable customer intelligence and increased return on investment, all while understanding real businesses and their needs. With expertise and knowledge, the solution is built on tools that are right for you, not someone else.
What our customers say
Key Benefits
Centralised view
Better customer and business information management in one single view.
Improved efficiency and profitability
Less time on admin means more time for selling more!
Access for sales reps
Increases sales by providing sales reps with access to valuable customer information on the go.
Pre-Prospect Problems
All business and customer information was spread across multiple spreadsheets, Pegasus Opera, and Microsoft Outlook. Having no central store for this key information meant we were running very inefficient processes. In fact, we were running several different processes in multiple spreadsheets. We needed to bring these processes and information together into a single view so we could communicate effectively and offer a better service to our customers and, in turn, increase our sales revenue.
The Solution
Evac + Chair initially looked at Prospect CRM because of the solid integration they offer to Pegasus Opera. This is where we were storing the majority of our data. The integration meant we could bring all our business and customer information into one central place and provide our sales team access in the office, at home, or on the road; ultimately improving the efficiency of our processes and effectiveness of our Sales team. We now use QuickBooks Online for our accounting which Prospect CRM integrates with directly.
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