The Solution
Dan Simmons, Managing Director
"We had cycled through several CRM systems, but none came close to the capabilities of Prospect CRM. We first heard about Prospect when it was
acquired by The Access Group, and we discovered the natural integration between Prospect and Unleashed. We had roughly a thousand leads in our
previous CRM system, which we moved across to Prospect CRM and can see updated in real time to keep us on track.
"Our company sells to multiple market segments, so implementing innovative technology is important to us. Prospect CRM helps us to maintain consistency
and efficiency so that we can keep customers happy and provide excellent customer service. This means that we can turn our research into sellable,
marketable products without worrying about technology as a limiting factor.
"Using Prospect CRM, communication has become one of our key strengths. In the construction industry there are many important stakeholders involved in all
stages of a project. Juggling communications between them can be difficult and even frustrating at times. Having Prospect means we can effectively communicate
our key message to a multitude of people whilst keeping the project on course and within budget.
"With a vast variety of products, it was hard to keep track of everything we sell at Quensus. Using Prospect CRM with an integration to Unleashed has allowed us
to serialise our entire stock. We can track every single product which improves our traceability as well as overall quality."