Pre-Prospect
Problems
Bella Collins, Brand & Strategy Director
"Before using Prospect CRM, our systems were disjointed and didn’t integrate with our inventory system,
Unleashed. Our manual processes couldn’t keep pace with the multiple projects we had active at once and our incoherent tech
stack obscured the view of vital customer and product data, making us miss out on sales. Prospect CRM’s integration with Unleashed
has given us visibility of every contact under an organisation’s structure, helping us map out our customer data efficiently."
Kieran Kite, Account Manager
"We were previously relying on locally-stored spreadsheets and were forced to conduct frequent manual stock counts which were time-consuming
and prone to human error. This posed an obstruction in the communication between teams, producing discrepancies in our sales pipeline and inventory data.
The transition to a cloud-based software like Prospect CRM means I can share the notes I make against contact records with colleagues to optimise our internal
communications as well as the customer journey."
Will Boex, Co-Founder & Managing Director
"Before implementing Prospect CRM, we had no way of understanding our customer needs and were often sitting on a surplus of stock due to the disconnect with
our customer base. Ultimately, we needed a system that had predictive qualities that allowed us to assess current patterns, as well as anticipate demand and
interest to prevent overstocking. Prospect CRM has allowed us to forecast our pipeline by uniting customer information with product data, so we always know
how much stock to hold on to."