Customer Segmentation Model (RFM)Target the right customers at the right time
Problem TrackingTurn every problem into an amazing customer experience
IntegrationsIntegrate your Prospect CRM Free Trial to your Inventory/Accounting system
Quoting SoftwareOptimise your Quote-to-Order Workflow
Landing Pages BuilderDesign and publish landing pages to enhance your digital marketing strategy
Cross-sell & Upsell MatrixStrategically upsell and cross-sell with Prospect’s Magic Matrix
Faster Order TakingTake more orders in less time - without duplicating data entry
The Growth EngineMaximise sales growth with the CRM Growth Engine
Missing Order AlertsIdentify at-risk customers before you lose them for good
Opportunity TrackingTrack sales performance with ease
End-to-End ReportingTrack performance by customer, product or salesperson
Stock-Aware CRMWhat is it, why you need it & how it will grow your product business
Web Enquiry FormsStreamline your lead generation with Web Enquiry Forms directly from your website
B2B Portals & Web ShopsOur trade portals offer integrated account details online
Get Orders 24/7Extend your business hours so customers can do business with you at any time
Content ManagementQuickly & easily make changes to your website as and when you need to
Sales Growth Strategies in B2B Sector ReportDownload the latest report for analysis and insights into the sales processes, strategies and opportunities within UK B2B SME firms
The Growth Playbook ScorecardAnalyse your growth performance to take control & drive your B2B sales success
CRM Comparison GuideCompare built-in features, weigh up star ratings & hear from real customers
"What is Stock-Aware CRM?" eBookDiscover how you can increase sales by 25% without a single new customer with a Stock-Aware CRM!
Engineering EquipmentCRM built for Engineering Suppliers
Healthcare & BeautyCRM built for the Healthcare & Beauty Industry
Suppliers to ConstructionCRM built for the Construction Industry
Food & BeverageCRM built for the Food & Beverage Industry
Lab & Medical EquipmentCRM built for the Lab & Medical Equipment Industry
Clothing & AccessoriesCRM built for Clothing & Accessory Suppliers
Airflow are a UK based company producing and selling a range of fans and ventilation systems to retail and trade customers.
Since adopting Prospect CRM, the solution has helped Airflow manage their customer and business information as they refine their processes and increase overall efficiency. The positive company culture at Prospect has ensured that there is great communication – whether it’s over the phone, through an attentive account manager, or using online resources.
We've developed our company's use of Prospect CRM to create a solution that improved our processes and reduced administration time; altogether increasing efficiency.
Paul Carpenter, Operations Director
Time Reduced
Reduce time spent on manual orders and admin to increase the efficiency of the team.
Integration
Back-office integration means all key business data and processes are performed in one system.
Opportunity Management
Develop and manage quality leads from end-to-end using sales pipelines.
The team struggled with a lack of cohesion between projects as information was not in one centralised place, which made tasks time consuming and inefficient. For example, they created quotes in Word which led to duplications and high levels of resource to just process an order. The team at Airflow needed to improve their processes to become more efficient and profitable. Their sales functions and manual admin were top of the list to review — they wanted to spend more time selling and less time on sales admin without having to hire more staff.
Because Prospect CRM integrated to their existing Exchequer accounting system, they had one central place to perform all the key sales processes. This has enabled Airflow to create quotes and confirm orders with increased speed and efficiency, whilst avoiding human error and duplication. They can now develop quality leads and manage them efficiently using the CRM because they're all logged and processed from one system.
