Missing Orders Report | CRM & eCommerce for B2B Wholesalers, Distributors, and Manufacturers
Book a Demo

Missing Orders Report

Pro-actively identify customers you're at risk of losing - before you've lost them, with missing order alerts in Prospect CRM.

Why are Missing Order Alerts Important for CRM users?

No matter how good your marketing, quoting and order-taking processes are, some customers will at some point look elsewhere for other products and suppliers. Spotting that is hard, and yet doing so quickly is essential for customer retention. Prospect CRM’s Missing Order Alerts automatically identifies at-risk customers, allowing you to act early and avoid customer churn.

Benefits of Missing Order Alerts

  • Being able to prompt customers at the right time can avoid delayed or forgotten orders. Not only does this increase your sales revenue, but it's been shown to increase customer satisfaction and loyalty. It’s a great way to quickly increase profits and reduce customer attrition!
  • Automated alerts can predict which customers are on the verge of churning, so you can engage with them before they switch supplier to your competitor. Enhance customer satisfaction and trust by reaching out to customers that are at-risk. This demonstrates attentiveness and commitment to the customer base and ensures the at-risk customer feels valued.
  • Automated churn alerts removes the need for manual calculations and allows AI to interact directly with CRM data to automatically and identify at-risk customers.
  • Data automation minimises room for human error, so you’ll spend less time fixing your mistakes and more time focusing on the tasks that drive profit. 
  • Customers who are at risk of being lost are pro-actively identified by A.I. before it's too late, allowing Sales teams to take action sooner and increase the efficiency of their sales activity.

     

Missing Order Alerts for B2B Wholesalers, Manufacturers & Distributors

Order Fulfilment

Missing Order Alerts are crucial for B2B businesses as they identify timely insights of gaps in production or issues in the order fulfilment process. These notifications allow organisations to quickly address discrepancies in order processing workflows to get back on track.

Streamline Operations

Wholesalers, Distributors and Manufacturers can streamline their business processes with missing order alerts to drive long-term businesses success and profitability. 

Customer Satisfaction

Boost customer satisfaction by tailoring Marketing efforts to effectively target and re-engage at-risk customers. 

Comparing CRM Software - Get a side-by-side comparison of the top-rated CRM vendors

Missing Orders Report Testimonials 

Missing Order Alerts FAQs

How can Missing Order Alerts help my business? 

You’ll get a full list of customers you’re missing orders from based on their buying pattern for your customer-facing teams to contact. 

How much does it cost to utilise Missing Orders Report in Prospect CRM?

Missing Orders Report is built into Prospect CRM and is available to customers across all plans.

Why choose Prospect CRM?

For B2B product selling businesses, opting for Prospect CRM is a no-brainer. It’s rated the #1 Stock-Aware CRM focused on increasing customer lifetime value (CLTV), designed specifically for product-selling businesses that want to increase repeat orders and drive sales growth.

Identify customers you’re at risk of losing – even before you’ve lost them, with Missing Order Alerts available in Prospect CRM