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Products & Solutions
All ProspectSoft solutions integrate to each other, and to your back office accounts/ERP. This makes key customer intelligence available to your website, marketing campaigns and customer facing teams whenever it is needed. Your staff will be more efficient and your business will be more successful.eCommerce Solutions
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ProspectSoft eCommerce sites are highly efficient. They are fully integrated to your accounts/ERP so that your existing product, price and stock information is automatically reflected online. Orders are automatically confirmed into accounts, without rekeying. Sites can be B2B private ordering portals or fully public B2C webshops. You can even sell to both - with seperate websites or a single site that automatically displays trade and even customer-specific pricing for logged in B2B customers. The choice is yours. Depending on your timescales, budget and priorities, we can design a unique site to reflect your brand, or start with a template from our Easy eCommerce package. |
Customer Relationship Management (CRM)
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ProspectSoft CRM allows you to extend customer information from your back office accounts & ERP, through to your sales and marketing teams. Sales then have access to a customer's purchase history, credit limits or current stock levels, while marketing can target high value lapsed contacts, or target contacts based on previous purchases. Solutions for telesales, field sales,customer service (problem tracking), document management - and more - are also available. Our CRM range is available hosted or on-premise, and is completely modular, allowing you to add additional functionality as and when you need it. |
Email and eMarketing
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Get more enquiries and reduce costs with tools including eMail Marketing and Web Analytics. Web analytics isn't just about website statistics - it will tell you about individual customers and prospects that visit your site. This amazing technology helps you call the right people at the right time, find new customers and close deals. Email Marketing isn't just about fast and reliable delivery - it's about targetting the right people, then tracking and recording email opens and click-throughs, allowing you to focus follow-up efforts on customers who have demonstrated specific interest in your business and products. |
Mobile Solutions
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ProspectSoft is an acknowledged world leader in providing mobile solutions - working with companies like Intel to deliver an "in-office" experience anywhere in the world. |
