Customer Segmentation Model (RFM)Target the right customers at the right time
Problem TrackingTurn every problem into an amazing customer experience
IntegrationsIntegrate your Prospect CRM Free Trial to your Inventory/Accounting system
Quoting SoftwareOptimise your Quote-to-Order Workflow
Landing Pages BuilderDesign and publish landing pages to enhance your digital marketing strategy
Cross-sell & Upsell MatrixStrategically upsell and cross-sell with Prospect’s Magic Matrix
Faster Order TakingTake more orders in less time - without duplicating data entry
The Growth EngineMaximise sales growth with the CRM Growth Engine
Missing Order AlertsIdentify at-risk customers before you lose them for good
Opportunity TrackingTrack sales performance with ease
End-to-End ReportingTrack performance by customer, product or salesperson
Stock-Aware CRMWhat is it, why you need it & how it will grow your product business
Web Enquiry FormsStreamline your lead generation with Web Enquiry Forms directly from your website
B2B Portals & Web ShopsOur trade portals offer integrated account details online
Get Orders 24/7Extend your business hours so customers can do business with you at any time
Content ManagementQuickly & easily make changes to your website as and when you need to
Sales Growth Strategies in B2B Sector ReportDownload the latest report for analysis and insights into the sales processes, strategies and opportunities within UK B2B SME firms
The Growth Playbook ScorecardAnalyse your growth performance to take control & drive your B2B sales success
CRM Comparison GuideCompare built-in features, weigh up star ratings & hear from real customers
"What is Stock-Aware CRM?" eBookDiscover how you can increase sales by 25% without a single new customer with a Stock-Aware CRM!
Engineering EquipmentCRM built for Engineering Suppliers
Healthcare & BeautyCRM built for the Healthcare & Beauty Industry
Suppliers to ConstructionCRM built for the Construction Industry
Food & BeverageCRM built for the Food & Beverage Industry
Lab & Medical EquipmentCRM built for the Lab & Medical Equipment Industry
Clothing & AccessoriesCRM built for Clothing & Accessory Suppliers
Grow your B2B Sales Success
Become a sales hero and unlock the secrets of how to grow your B2B business today with Prospect CRM!
Wholesalers, Distributors and Manufacturers know that selling physical products B2B involves unique operational challenges, meaning ordinary CRMs fall short. Stock-Aware CRM is different.
Prospect is a new type of Stock-Aware CRM that's specifically designed for growing Wholesale, Distributor and Manufacturing businesses that sell physical products, B2B.
Prospect CRM integrates product, inventory and customer sales data, to streamline your B2B sales process and grow your customer base. With Prospect CRM, your team will increase sales, improve customer retention and maximise profits.
Want to increase sales by more than 25% - without a single new customer?
Take a deep-dive into the world of Stock-Aware CRM with our free eBook, and discover how CRM focused on customer retention, repeat orders, and cross-selling is the key to driving sales growth in B2B product businesses.
Download CRM eBook now
Prospect combines the best of traditional CRM - Marketing, Sales Pipelines and Customer Service Management - with the reality of selling B2B products - quoting, ordering, inventory management, special pricing, back orders, product information and even contracts, serial numbers and asset tracking...to ensure your sales and service teams are fully Stock-Aware.
Learn more about Stock-Aware CRMWith our eCommerce integrations and B2B trade portals, customers become Stock-Aware too. Customers see selected product and inventory information, can place orders and access customer services 24/7. Customers get an enhanced buying experience, while your sales and service staff are free to focus on more complex and valuable opportunities and activities.
Learn more about B2B eCommerceIn B2B product sales, driving sales growth boils down to two key elements: acquiring more customers and increasing Customer Lifetime Value (CLTV). By expanding your customer base and nurturing each relationship to promote longevity, you can achieve sustainable, scalable sales growth.
Drive growth and watch your sales soar – one customer at a time.
Discover more about Prospect CRM's Growth Formula
Sustainable B2B sales growth can be broken down into 7 core growth strategies:
Attract – Draw in high-potential leads with targeted outreach
Sell – Showcase solutions that address customer needs
Close – Convert prospects into wins
Onboard – Make a lasting impression and nurture brand loyalty
Order Value – Maximise each order with upsell tactics
Order Frequency – Encourage regular order patterns and repeatable buying circles
Retention – Keep customers engaged through consistent support
Combine these strategies to form a powerful growth engine and drive long-term revenue success.
Find out more about Prospect CRM's Growth Model
Turn strategy into results with our step-by-step playbook designed to bring the Growth Model to life. Whether you’re looking for quick wins or long-term strategies, you can prioritise initiatives that align with your resources and goals. This customisable framework helps you effectively balance your efforts to maximise growth, ensuring every action you take is purposeful.
Choose your path, invest wisely, and take your sales to new heights!
Find out more about Prospect CRM’s Growth Playbook
This is no ordinary CRM & eCommerce solution. Years of integration experience, combined with the latest cloud technology has created the ultimate Stock-Aware CRM platform for growing B2B sales.
Stock-Aware CRM will accelerate your sales success, helping you convert new B2B customers faster and more efficiently to deliver long-term sales growth. Just a small increase in new business conversion rates can have a profound impact on growth over time, turning your B2B product business into a growth engine!
New business is important, but retaining customers is vital for growing a successful Wholesale, Distributor or Manufacturing business. If you’re churning customers as fast as you’re acquiring them, you’re spending a lot of time and effort just to stand still. Equally, if you can retain your new customers and increase the amount they spend every month, then you’ll achieve sustainable growth.
Getting your customers to buy more of your product range - more regularly - is key to maximising customer lifetime value (CLTV). With Prospect CRM, you can strategically identify and action the best upsell and cross-sell opportunities to drive up average order value and order frequency across your whole customer base.
Whether it's just checking in with customers and recording activities, or logging and dealing with important customer issues - a Stock-Aware CRM system is all about staying on top of the things that matter to your customers and building stronger, more profitable relationships.
Centralised customer data in your Stock-Aware CRM solution, automatically updated with new accounts, new orders and new invoices from your Accounting/Inventory System, means your whole team has a clearer picture of what's happening with each customer and who's doing what.
Don't just report on isolated data from your Accounting/Inventory System, or from your CRM solution. Instead, bring all your data together in one, integrated reporting tool that combines up-to-date customer, sales & product data from your back-office system with your CRM data and activities.
What is it, why you need it & how it will grow your product business.
Learn more about Stock-Aware CRM
Target the right customers, at the right time, with the right message.
Read more on RFM Analysis and Segmentation
Maximise sales growth with the CRM Growth Engine.
Discover The CRM Growth Engine
Integrate Prospect CRM to your Inventory, ERP or Accounting software for automation, efficiency and sales success.
Learn about CRM Integrations
Strategically upsell and cross-sell with Prospect’s Magic Matrix.
Find out more about the Magic Matrix
Identify at-risk customers before you lose them for good.
Read more on Missing Orders
Track sales performance with ease.
Hear more about Opportunity Tracking
Track performance by customer, product or salesperson.
Read more on End-to-end CRM Reporting
Turn every problem into an amazing customer experience.
Discover CRM Problem Tracking
Take more orders in less time - without duplicating data entry.
Learn how to take more orders faster
Discover key features of Prospect CRM.
View all CRM features
Wouldn’t it be great to know how your business scores on the key success metrics for growth? It can be challenging to know where your efforts are best spent for the biggest returns in getting more customers and increasing customer lifetime value.
Introducing the Growth Playbook Scorecard – a free assessment tool, that uses the 7 key growth strategies to evaluate and analyse your business’ performance.
Fill out your scorecard for instant results
of Distributors are focused on revenue growth
are prioritising increased profitability
are driving efficiency with eCommerce
are currently investing in CRM solutions to drive growth
